How I can help you
I can assist potential and current business owners to improve business performance in strategic operations planning, budget and forecasting, public affairs and communications, marketing, project management and how to develop a business plan.
I was a Certified Management Trainee in each functional area of the U.S.. Postal Service: Mail Processing and Delivery Operations, Human Resources, Finance, Marketing, Communications, Information Technology, and Maintenance.
As Retail and Delivery Operations supervisor, a Manager Customer Service, Postmaster, Marketing manager, Corporate Relations Specialist, and Commercial Sales Analyst I have supported internal and external customers throughout the country to be in compliance and achieve company goals.
I have extensive management experience at the local, District and Headquarters level. I've managed operations in 20+ branch post office, with 300+ staff, developed retail projects and opened new facilities, had district responsibility for 450 branch post offices, residential and business customers and $170M in retail and commercial revenue. My knowledge, skills and abilities prepared me to mentor, provide guidance and feedback.
Areas of Expertise
- Business Strategy & Planning
- Government & Regulations
- Supply Chain Management
- Business Operations
- Human Resources & Internal Communications
- Sales, Marketing & Public Relations
- Banking, Finance & Insurance
- Real Estate, Rental & Leasing
- Arts, Entertainment & Recreation
- Professional & Business Services
- Retail & Wholesale Trade
- Nonprofit, Public and Professional Organizations
AAS/Associate in Applied Science - Executive Administration - Florissant Valley Community College
BS Bachelor of Science - Marketing - Saint Louis University
MBA Master of Business Administration - Business Management - Lindenwood College (published thesis: "The Changing Work Environment: A Challenge for Corporate America")
Doctoral management courses - University of Memphis
Advanced Leadership Program - United States Postal Service